BMW of Okemos
Phone: 517-853-2600
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Service Department

OUR SERVICE DEPARTMENT

PROBLEM WITH YOUR VEHICLE? TIME FOR YOUR NEXT SCHEDULED MAINTENANCE? OUR WELL TRAINED SERVICE STAFF ARE HERE TO PROVIDE YOU WITH THE HIGHEST LEVELS OF CUSTOMER SATISFACTION.

Our Location

Okemos Auto Collection
2186 Jolly Rd.
Okemos, MI 48864 Get Directions

Service Hours

Monday 7:30 am - 8:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday 8:00 am - 2:00 pm
Sunday Closed
BMW Service Special

$50 Wildcard Offer

$50 Wildcard Offer to be utilized at your BMW Center on any BMW service or repair with a minimum purchase of $250. Offer to be utilized at your BMW Center on any BMW service or repair with a minimum purchase of $500.

*Cannot be combined with any other offer. See your Service Advisor for more details.Coupon must be presented at time of service. (Offer Expires 09/30/2017)

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BMW Service Special

Fall Service Checkup

Includes cabin air filter replacement, A/C system deodorizer, fluids top off, brake inspection, tire check, coolant system check, and a multi-point inspection.

*Cannot be combined with any other offer. See your Service Advisor for more details. Coupon must be presented at time of service. Offer Expires 09/30/2017

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BMW Service Special

$70 Off BMW Approved Tires

Get $70 Off your BMW Approved Tire purchase. Includes All-Season tires, Run Flat (RSC) Tires, High Performance Tires, and Winter Tires.

*Cannot be combined with any other offer. See your Service Advisor for more details. Coupon must be presented at time of service. (Offer Expires 09/30/2017)

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BMW Parts Special Offer

20% Off All BMW Floor Mats

20% Off all BMW Floor Mats
*Cannot be combined with any other offer and all purchases must be made in store only. See your Parts Department for more details.Coupon must be presented at time of service.(Offer Expires 09/31/2017)

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$25 mail-in rebate on services totaling $50 or more.

$25 mail-in rebate on services totaling $50 or more.

$25 mail-in rebate on services totaling $50 or more.

See your BMW Center for mail-in rebate form. All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof

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$50 mail-in rebate on services totaling $200 or more.

$50 mail-in rebate on services totaling $200 or more.

$50 mail-in rebate on services totaling $200 or more.

See your BMW Center for mail-in rebate form. All work is carried out by BMW Trained Technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

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15% off mail-in rebate on select BMW Approved Wheel and Tire set

15% off mail-in rebate on select BMW Approved Wheel and Tire set

15% off mail-in rebate on select BMW Approved Wheel and Tire sets.

*BMW Accessory Wheels that are installed on/in the vehicle prior to the delivery to the client will carry the full New Vehicle Limited Warranty. If the installation is made by a Dealer after the retail sale of the vehicle, the accessory will carry the remainder of the New Vehicle/SAV Limited Warranty period or the limited parts warranty for two years from the date of installation, whichever is greater. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or any parts (including accessories) thereof. All tires are manufactured by third parties and are covered by the limited warranty of the specific tire manufacturer. Please see an authorized BMW dealer for information about specific tires and the tire manufacturers’ limited warranty. Please see an authorized BMW dealer or the warranty information included with your new vehicle for more information. All wheels feature run-flat tires. For more information about run-flat technology, please refer to your specific vehicle’s Owner’s Manual. DRIVING OVER ROUGH OR DAMAGED ROAD SURFACES, AS WELL AS DEBRIS, CURBS AND OTHER OBSTACLES CAN CAUSE SERIOUS DAMAGE TO WHEELS, TIRES AND SUSPENSION PARTS. THIS IS MORE LIKELY TO OCCUR WITH LOW–PROFILE TIRES, WHICH PROVIDE LESS CUSHIONING BETWEEN THE WHEEL AND THE ROAD. BE CAREFUL TO AVOID ROAD HAZARDS AND REDUCE YOUR SPEED, ESPECIALLY IF YOUR VEHICLE IS EQUIPPED WITH LOW-PROFILE TIRES. PERFORMANCE TIRES MAY WEAR FASTER DEPENDING ON DRIVING STYLE AND DRIVING CONDITIONS AND MAY ALSO BE MORE COSTLY TO REPLACE THAN NON–PERFORMANCE TIRES OF THE SAME SIZE. FOR MORE INFORMATION, PLEASE REFER TO THE TIRE MANUFACTURER’S WARRANTY MANUAL PROVIDED WITH THE VEHICLE.

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Service

matthart
Matt Hart
Service Manager
My name is Matt Hart. I have 14 years of experience and have been with Okemos Auto Collection since January of 2001. I have recently joined the Service Department and am excited to be more hands on with customer service. Taking care of our customers is the number one priority for my staff and myself. I enjoy spending time with my family and just about any activity outdoors. Being involved with youth sports is another passion I have. Feel free to contact me personally with any of your service needs. Click Here to view my Profile on LinkedIn
edchapman
Ed Chapman
Service Advisor
Hello my name is Ed Chapman and I started in this business in June of 2000. I am a Certified State of Michigan Technician, Certified ASE Master Technician, Certified Porsche Brand Ambassador and a Certified Mercedes-Benz Service Advisor. I have been married since 1989 and have two children that completed the Albert M. Serra College Scholarship Program. I am happy to assist you with all of your vehicle needs.
dianlu
Dian Lu
Service Advisor
Hello my name is Dian Lu. I have been fortunate to be part of a great team over the past two years here at the Okemos Auto Collection. I started work at a young age of 16 and have worked with many different industries from sales, food service, to construction, specifically in the service and customer care aspect. I strive to provide the best possible service to you and your family while your vehicle is in my care. In my spare time I enjoy spending time in various volunteering capacities, especially animal rescue. Feel free to contact me with any of your service needs.
paul
Paul Stenzel
Service Advisor
Hello, my name is Paul Stenzel. I started working in the automotive industry in 1995. Over the years I have had experience working with several luxury car brands including BMW, Jaguar, Land Rover, Range Rover and Lexus. I have filled many roles within the dealership including paint and body technician, sales and service advisor. I am proud to be a part of the team at Okemos Auto Collection, working with some of the finest vehicles in the industry. You can find me in the service lane where I will be happy to assist you with any of your vehicle needs.
mikespencer
Michael Spencer
Service Advisor
Hello My name is Mike. I previously worked at Lexus of Lansing after 12 years as a service advisor and have been working in the automotive field for a total of 25 years. I started as an oil tech and climbed my way up the ladder to becoming a fully certified master technician. I made the transition into service consulting back in 2000. I am diversified in the automobile industry and have worked for Chrysler, GM, Honda, Toyota, and Lexus. I am very much looking forward to providing our BMW and Mercedes-Benz customers with the superior customer service experience our dealership is known for.
stanleyslaughter
Stanley Slaughter
Service Porter
Hello, my name is Stanley Slaughter. I am the Service Porter here at the OAC and have over eight years of customer service behind me. As a Service Porter I wear many hats, from making sure your vehicle is clean upon delivery to putting air in your tires. I look forward to assisting you with anything I can; you can find me in the Service Lane!
haleyjames
Haley James
Service Administrator
Hello, my name is Haley James and I started at OAC in April of 2016 as a Service Administrator and Marketing Coordinator. I’m here to make your appointment scheduling as easy as possible, as well as following up with you on your service. If you have any questions I’m here for you. I can be found in the Service Department.
danschneider
Dan Schneider
Courtesy Driver
Hello, my name is Dan Schneider and I am the Courtesy Driver for Okemos Auto Collection. I have been with the OAC since August 1999 and I am here to drive you to and from our dealership while your vehicle is being serviced. I am happy to take you wherever you need to go!